Mission

Roanoke Biz2Biz is the marketing arm for a community of businesses in the Roanoke Valley, generating exposure, partnerships and revenue. It was founded in 2003 to help small and medium size businesses to become more successful.

Roanoke Biz2Biz launched www.videolinked.com to provide affordable, state-of-the-art streaming video platform to their clients.

Team/Members Operating Values

Successful businesss is built on values that are consistently applied and integrated into daily operating decisions.

1. Build Our Community; Help Each Member to Be Successful
Focus on our Members' businesses; how you can help them to use RoanokeBiz2Biz and our Member services to grow their revenue and develop partnerships. Cross-sell each Member's products and services.

2. Relationships are Critical to Sales
#1 priority-Successful sales depend on developing and sustaining relationships. Regular contact and concern for our clients' business needs fosters mutually beneficial relationships. Demonstrate your appreciation for your clients' support.

3. Focus on Serving as a Part of Selling
Serve the client's needs. Concentrate on identifying and addressing clients' challenges and opportunities, rather than just getting them to buy our services. Go out of your way to serve them and the sales will come.

4. Respect All Clients
Respect everyone who is a potential client. Show your respect for the client by your communication style. Talk to your clients about THEIR business, not others' business. If mistakes happen - be patient. Be prepared to give the client the benefit of the doubt. "Walk a mile in their shoes."

5. Honesty is the Foundation of All Relationships
When you agree to keep a matter confidential, honor your agreement. If you can't keep a confidence, make that clear before you accept the information. Honor your commitments-deliver what you promise.

6. Strive to Make Our Services the Best
Focus your attitude on "Doing the absolute best you can do." Strive to make your presentations, our services and Member benefits the Best. Make the extra effort. Trust that it will produce long-term benefits.